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Of the two companies with the weakest customer reviews, Gilt.com scored poorly because of subpar website "functionality." As ForeSee Spokesperson Sarah Allen-Short explains, part of the site's low grade can be attributed to the fact that Gilt is a luxury outlet, so consumer expectations are higher. (She notes that Saksfifthavenue.com and Nordstrom.com both earned higher scores, at 79 each). Fingerhut, meanwhile, received low marks across the board, underwhelming shoppers in the areas of price, content, functionality and choice of merchandise.

After year of record online sales it’s not surprising that returns are also forecast to hit new highs, especially this week. January 3 is expected to be the longest day of the year for UPS employees as they process a record level of returns to...

How big is the showrooming threat? Can retailers turn it into an opportunity? Executives from Macy's, Best Buy and Petco will take on these tough questions at the NRF Big Show.

Brance-Krachy Co., Inc. 4411 Navigation Blvd. Houston, TX, 77011 USA Houston, Texas - Brance-Krachy Co., Inc. announces the availability of our improved web site and online product catalog. We continue to expand product offerings and available...

NORTH BERGEN, N.J., Dec. 31, 2012 /PRNewswire/ -- The Vitamin Shoppe (NYSE: VSI), a leading specialty retailer and direct marketer of nutritional products, today announced that the United States Federal Trade Commission (FTC) has notified VSI that it is...

ROANOKE, Va. -- Advance Auto Parts, Inc. (NYSE: AAP), a leading retailer of automotive aftermarket parts, accessories, batteries, and maintenance items, announced today that it has completed the acquisition of B.W.P. Distributors, Inc. (BWP) in an...

Talk about dubious honors: four retailers (JCPenney, Best Buy, Sears and RadioShack) have been identified as facing a make-or-break year in 2013 by the Wall Street Journal.

By now social media is ingrained in most of our DNA, especially in the younger generations. So, many retailers are asking themselves, “How do you we use social data to drive business?” Revionics is one company that feels they have the answer – SkuLoop,...

People may differ in their opinions of strolling through the mall versus buying products sold on TV, but there's little doubt that HSN is on a tear. Stock in the St. Petersburg-based TV/Web/mobile/catalog retailer is up a whopping 54 percent in the last...

The often-overlooked week between Christmas and New Year's is still a busy one for retailers-and Macy's is staking its claim. The retailer has dubbed the period from today through Jan. 1 its "Week of Wonderful," with plans for special promotions and deliveries of new merchandise. Consumers, often on vacation, flood malls to return gifts and use gift cards. In recent years, as gift cards have become increasingly popular, retailers have sought to stock fresh merchandise, rather than leave shoppers to pick over discounted holiday items.