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Target Debuts Video Series to Showcase Halloween Merchandise
October 21, 2015 at 10:03 am

It’s always the problem with creative executions online — either you settle for using some reassuringly mainstream technology (aka boring), or you go out on a limb with something potentially dazzling and risk that some percentage of the audience won’t be able to see it. Target, with its “The House on Hallow Hill” Halloween social…

Did Urban Outfitters’ New Fitness Brand Disappear?
October 20, 2015 at 12:42 pm

Last year, Urban Outfitters splashily launched a new fitness and outdoors brand called Without Walls, selling items like $88 performance onesies, $68 jogger pants and $699 tents under its own label and from brands like Patagonia and The North Face. Today, barely a trace of Without Walls can be found. Its dedicated website and blog…

Target Begins Venture With Techstars to Boost Startup Retailers
October 20, 2015 at 12:36 pm

Target Corp. is on the prowl for the next great retail startups. It's becoming the first partner in the Twin Cities for Techstars, a company that's developed an impressive track record in several other U.S. cities of helping tech startups grow into thriving firms. Techstars will set up an office for the next three years in the…

Wal-Mart Executives Unlikely to Be Charged Over Alleged Bribes in Mexico, Report Says
October 20, 2015 at 12:30 pm

The Wall Street Journal says federal investigators have turned up little to support the argument that Wal-Mart engaged in major bribery as it expanded in Mexico. The New York Times' 2012 account of how the corporate retail behemoth may have paid more than $24 million in bribes in Mexico as it expanded its presence in the…

Retailers Partner With White House to Fight Global Warming
October 20, 2015 at 12:25 pm

Sixty-eight new companies joined the Obama administration's American Business Act on Climate Pledge and vowed to reduce its carbon footprint, the White House announced yesterday. Apparel and beauty brands like Levi's, Target, Nike and L'Oréal are all part of the new crop of companies that made a variety of different pledges to reduce detrimental effects…

Customer Says Home Depot Killed His Credit
October 20, 2015 at 11:59 am

A customer is suing Home Depot a whopping $250,000 for a late fee that ended up killing his credit, Consumerist reported Monday. The Oregon customer said that he received a $28 late fee for missing a line of credit from the store, although he alleges that the transaction went through on time or was “delivered within…

What Apple Store's Biggest Fan Taught Us About Customer Experience
October 19, 2015 at 11:07 am

Why did Gary Allen log thousands of miles to attend 140 Apple Store openings around the world and blog about them … without getting paid for it? That question prompted me to reach out to Allen when I began the research for my book on the Apple Store model, The Apple Experience. I was saddened to…

Western Retail Giants Restrict Travel to Bangladesh After Attacks
October 19, 2015 at 11:01 am

Business executives from global clothing giants H&M, Inditex and Gap have canceled trips to Dhaka this month after the killings of two foreigners, industry sources said, causing anxiety for Bangladesh's $25 billion garment export sector. Bangladeshi suppliers to the world's top brands said they didn't expect the disruptions to hurt their orders for the year-end Christmas…

Wal-Mart Puts the Squeeze on Suppliers to Share its Pain as Earnings Sag
October 19, 2015 at 10:55 am

Suppliers of everything from groceries to sports equipment are already being squeezed for price cuts and cost sharing by Wal-Mart Stores. Now they're bracing for the pressure to ratchet up even more after a shock earnings warning from the retailer last week. The discount store behemoth has always had a reputation for demanding lower prices from…

Amazon Sues Individuals Offering Fake Product Reviews
October 19, 2015 at 10:46 am

In April of this year, Amazon.com filed suit against the operators of websites that offered Amazon sellers the ability to purchase fake, four- and five-star reviews of their products. Most of those websites have now been closed, and Amazon took action against the sellers involved. Now Amazon is continuing its crackdown on fake reviews by…