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Banana Republic Partners With Match.com for New Campaign
February 6, 2013

Banana Republic's new marketing campaign is spreading the love in time for Valentine's Day. As part of the new campaign, the retailer is partnering with Match.com to host eight in-store meet-and-greet events for the online dating site's subscribers in San Francisco, New York, Chicago and a few other markets. Banana Republic, owned bay San Francisco-based Gap Inc., said the campaign is an effort to expand the brand's consumer base. 

Home Depot Plans 14% Increase in Seasonal Hiring
February 6, 2013

Home Depot Inc. plans to add more than 80,000 temporary workers ahead of its busiest season, about 14 percent more than a year ago, as a housing rebound spurs spending on remodeling and landscaping. The largest U.S. home-improvement retailer is hiring...

Google searches for greater role in retail
February 6, 2013

RADNOR, Pa. โ€” Search giant Google has agreed to buy Channel Intelligence for $125 million, allowing to expand its role in the retail space. A division of ICG Group, Channel Intelligence claims to count Target, Best Buy and other large retailers and...

Walmart takes to Twittisphere to promote green initiative
February 6, 2013

BENTONVILLE, Ark. โ€” Walmart and Mother Nature Network are inviting people to use Twitter to express their green ideas for the chance to win a $100 Walmart gift card. The contest begins at 11 a.m. CST when @WalmartGreen will post the inaugural question:...

Obama nominates REI's chief to Interior post
February 6, 2013

Outdoor industry group applauds nomination BOULDER, CO (BRAIN) โ€” President Obama on Wednesday nominated REI's chief executive, Sally Jewell, to become U.S. Secretary of the Interior. Jewell, who has been at REI for eight years, also has experience in...

4 Trends Discovered in Mystery Online Shopping Report
February 6, 2013

In the spirit of the red carpet season, retailers have made clear choices about how to deliver customer experiences that best suit their brand. the e-tailing group's review of 192 merchandising metrics finds many retailers taking a status quo approach to their business as many of the tactics evaluated see little change year-over-year. Our interpretation of these findings combines an e-commerce maturity where retailers better understand today's shoppers with tried-and-true classics that drive both conversion and bottom-line sales. 

Luxury Retailers Push In-App Purchases Via Valentineโ€™s Day Guides
February 6, 2013

Bloomingdale's, Nordstrom and Saks Fifth Avenue optimized their Valentine's Day shopping guides for smartphone and tablet applications to encourage consumers to make emotional purchases on-the-go. Retailers can certainly benefit from providing seasonal gift guides on mobile apps so that consumers can browse the same products on their desktop, smartphone and tablet. Though in-app purchases won't make or break sales during a gifting holiday such as Valentine's Day, it's vital for the shopping experience to be optimized for mobile to keep up with the shift from e-commerce to mobile commerce, experts say.

U.S. Postal Service To Cut Saturday Mail Delivery To Trim Costs
February 6, 2013

WASHINGTON - Get ready for some big changes in your mail delivery. After losing $16 billion last year, the U.S. Postmaster General will make announce Wednesday that the Postal Service intends to halt Saturday delivery of first-class mail by this summer,...

Best Buy Brings Back Email Support Due to Customer Demand
February 5, 2013

Best Buy has quickly revived email support due to customer demand after the electronics retailer pulled an email contact from its website in December. Happy Customer first reported on Dec. 11 that an email contact form had disappeared from the customer service page and the company was placing a higher priority on live chat to communicate with customers. Best Buy told Happy Customer at the time that the decision was based on a survey of online shoppers and that email is "unable to offer the same level of in-the-moment assistance."