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Browsers Beware: Retailers Charge for Just Looking
March 28, 2013

Just browsing? That will cost you at some retailers. At Vera Wang's bridal boutique in Shanghai, consumers must fork over about $482 (or 3,000 yuan) for a 90-minute time slot to try on dresses, China's Global Times newspaper reports. The store isn't alone. At a Brisbane, Australia, specialty food store, shoppers have to pay $5 for just looking, according to a post on Reddit. "There has been high volume of people who use this store as a reference and then purchase goods elsewhere," the company's sign said.

New Look for Williams-Sonoma Home
March 28, 2013

SAN FRANCISCOโ€“Williams-Sonoma Home will release its spring catalog next week, highlighting what the company calls โ€œa fresh new look for the brand.โ€ The new large format catalog will be delivered to customersโ€™ homes beginning April 2. The new look of...

Five Below sales and profits rise in Q4
March 27, 2013

No related items were found. New York -- Five Below reported Wednesday that net income for the quarter ended Feb. 2 rose to $19.2 million, compared with $12.4 million in the year-ago period. Revenue surged 38% to $173.6 million from $125.8 million in...

Books-A-Million sales slip in Q4
March 27, 2013

Birmingham, Ala. -- Books-A-Million reported Wednesday a profit of $8.1 million for the fourth quarter, up slightly from $7.6 million a year earlier. Sales dipped 0.8% to $165.6 million, and same-store sales dropped 6.1%. For the full year, the...

Backlash Mounts Against Victoria's Secret's โ€˜Sexyโ€™ Teen Underwear Line
March 27, 2013

Victoria's Secret's growing Pink line is aimed at a younger audience than the main Victoria's Secret brand. Over the past several years, the brand has expanded Pink a lot, so the line is now sold in dedicated Pink stores and showcased in a special segment of the annual nationally broadcast Victoria's Secret fashion show. Business Insider reported earlier this month that a Limited Brands executive confirmed the "Bright Young Things" line was for even younger girls than the main Pink line, which targets college students.

Top Retailers Continue to Struggle With Slow Website Load Times, Report Finds
March 27, 2013

With website load time affecting multiple critical business metrics โ€” including return visits, bounce rate, customer satisfaction and revenue โ€” speed has become an increasingly urgent issue for online retailers. To understand how this urgency has translated into improved web performance, Radware, a provider of application delivery and application security solutions for virtual and cloud data centers, released a new study, State of the Union: Ecommerce Page Speed & Web Performance, Spring 2013. 

Wal-Mart: Loss from bribery probe likely
March 27, 2013

Bentonville, Ark. -- Wal-Mart Stores Inc. revealed in a Tuesday SEC filing that it will most likely incur a loss from bribery probes into its operations in Mexico and other countries. According to the filing, Wal-Mart said it expects to incur costs...

J.C. Penney Brings Back โ€˜Mark Up, Mark Downโ€™ Retail Strategy
March 27, 2013

In a move aimed at protecting profit margins and luring back its bargain-conscious customers, J.C. Penney has resumed a strategy of increasing prices on its own brands and then discounting them. Reuters reported that the retailer began changing price tags earlier this month.  

How E-mail Shopper Profiling Can Boost Revenue
March 27, 2013

Customers currently receiving e-mails can be a retailer's greatest insight. E-mail metrics create shopper profiles to better target based on a customer's engagement, purchasing patterns and financial data to maximize revenues.