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PLANO, Texas — J.C. Penney reported a deeper-than-expected loss of $348 million for its first quarter, compared to $163 million in the year-ago period, amid a 16.4% decline in revenue. The results came as the company seeks to undo the damage caused by...

Seattle -- Nordstrom Inc. reported its first quarter net income fell a greater-than-expected 3%, hurt by weak demand for spring merchandise and softer performance in the Northeast and Midwest. The company also lowered its full-year sales forecast. The...

Full Disclosure: I'm kind of ticked off at my local Walgreens. Twice over the past year I've gone to the store (the closest to my home) for needed over-the-counter medications only to have to go elsewhere after finding holes on the shelf. My disclosure...

Etsy has resumed testing personalized marketing emails designed to entice shoppers back to the marketplace after a bug had caused a breach in some sellers' privacy last month.

Maidenhead, United Kingdom -- Sixty-nine percent of shoppers expect a brand’s online store, mobile app and physical store to offer same pricing, discounts and sales, according to a survey by SDL that looked at the mobile and social media habits of...

Some retailers aren't sold on the concept of digital channels being the primary driver of future growth at the expense of stores. But most do see the value of digital channels in driving traffic to stores, and they have some thoughts on which work best once the consumer is actually in the store. Results from RSR Research's "The Relevant Store in the Digital Age" reveals that nearly all retailers see their e-commerce sites as having a lot (58 percent) or some (38 percent) value in driving traffic to stores.

Wal-Mart Stores Inc. is warning customers today of phishing emails that may seek personal and credit information. “There was a false email sent to a number of people this morning claiming to be from Walmart.com. This email looks like a confirmation of a...

Global retailing giant Walmart isn't taking the challenge of ecommerce passively. The ongoing competitive threat of Amazon.com has offered a competitive motivation for Walmart, as both firms try tactics like same-day delivery in order to maintain their...

JACKSONVILLE, Fla. — Body Central Corp., a multichannel, specialty retailer that offers on-trend apparel and accessories at value prices, has appointed Donna R. Ecton as non-executive chairman of the board. Ecton has been a director of Body Central Corp....