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Former Starbucks exec heads to QVC
June 18, 2013

WEST CHESTER, Pa. โ€” QVC, a global video and e-commerce retailer, has appointed former Starbucks executive Mustafa El-Rafey as the companyโ€™s SVP of talent management and rewards. El-Rafey will lead...

HBC Announces Changes in Executive Structure
June 18, 2013

Bonnie Brooks to Become Vice Chairman Liz Rodbell Named President TORONTO, June 18, 2013 (GLOBE NEWSWIRE) -- Hudson's Bay Company, owner of retailers Hudson's Bay, Home Outfitters and Lord &...

Nordstrom Rack Eliminates Lines With iTouch Registers
June 18, 2013

Nordstrom Rack, Nordstrom's discount chain, will be expanding rapidly over the next two years. WWD reports that the retailer plans to add another 97 stores to its lineup by 2016, in places both predictable (Brooklyn, Chicago) and less predictible (Eugene, Ore.). And they're not going to be just some sloppy-seconds warehouses, either. The retailer is taking pains to "elevate the off-price shopping experience" by making customer service as important at Nordstrom Rack as it is at Nordstom proper. In addition to department store services, like on-site tailoring, Racks are being outfitted with iPod Touch checkout devices.

Higher Postal Rates in Jan. for Some Business Mailers
June 18, 2013

Today's forecast for management decisionmaking. If your business mails catalogs or promotional material, prepare to pay more. A rate increase in the range of 4% to 7% is likely to take effect in...

Here's How Kate Spade, Juicy Couture and Lucky Brand Are Plotting to Win the Retail Revolution
June 18, 2013

The omnichannel moment has arrived in retail. Just as cable providers are now pursuing a "TV everywhere" strategy, letting you watch your shows online or on mobile, "retail everywhere" is changing how you shop. Anywhere, anytime, with any device, you can browse, compare, learn, experience and buy your favorite brands and products. As with cable and its legacy core distribution channel (TV), the catch for retailers will be how to integrate brick-and-mortar retail into a seamless "retail everywhere" consumer experience. 

Personalizing the In-Store Retail Experience
June 18, 2013

Medallion Retail focuses on the power of personalization in the in-store environment, a topic everyone's been gabbing about doing, but not many retailers have successfully put into practice yet. This infographic "showcases the latest statistics, proprietary research and agency expertise" and provides "insights to the retailer about how to keep the brick-and-mortar experience fresh and profitable in this time of rampant showrooming."