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June 8, 2016 at 11:34 am
Sephora is continuing its efforts to tap into new ways of monetizing millennial-friendly mobile platforms, enabling its Snapchat followers to purchase products featured in live stories by taking a screenshot and downloading the ShopStyle application. The beauty giant, which announced the news on Snapchat last week, invited followers to shop a slew of popular cosmetics featured…
June 7, 2016 at 9:48 am
Wal-Mart Stores Inc. touted the future of online offerings at its annual shareholder meeting, but analysts offer mixed reactions for how much impact this digital push will ultimately make on the retailer’s results. Wal-Mart announced on Friday that it will pilot a new program this month through Lyft and Uber that will deliver groceries in Phoenix…
June 7, 2016 at 9:41 am
“We’re like poker buddies,” says Richard Buonomo about Mario Mirabella, his personal shopper at Brooks Brothers as he searches the shop for the right ‘brownish button.’ “He is very picky and fussy,” says Mario, a second generation master tailor at the flagship store in New York. “But we make everything perfect. That’s what a personal shopper…
June 7, 2016 at 9:38 am
Ralph Lauren is the latest retailer to announce cuts in stores and layoffs. The fashion icon will be shedding jobs and closing stores as part of its new turnaround plan, the details of which will be unveiled on Tuesday when the company’s chief executive, Stefan Larsson, speaks with analysts. About 50 stores — mostly full-price locations —…
June 6, 2016 at 11:48 am
Signet Jewelers Ltd., owner of the Kay, Zales and Jared chains, denied systematically switching customers’ gems for lower-quality stones after reports alleged the company repeatedly engaged in the practice. "We strongly object to recent allegations on social media, republished and grossly amplified, that our team members systematically mishandle customers’ jewelry repairs or engage in ‘diamond swapping,’"…
June 6, 2016 at 11:43 am
While it seems as if many CEOs were paid regardless of performance in 2015, at least one chief executive can attest to the opposite. Burberry cut CEO Christopher Bailey’s pay from $10.8 million to $2.7 million in 2015, a 75 percent decrease as profits tanked and the luxury apparel retailer struggled to show growth, according to…
June 6, 2016 at 11:32 am
Anyone who has shopped for clothing online has done it — ordered more items than they really want with the intention of sending some back. E-commerce has made it easy for consumers to be indecisive without financial consequence — at least for the shopper. For retailers, it’s a different story. Free shipping and returns aren't just…
June 3, 2016 at 10:26 am
Wal-Mart has lined up two key new partners in combatting Amazon.com’s challenge in the grocery delivery wars: ride-sharing giants Uber and Lyft. In a test, the largest U.S. retailer will use either Uber or Lyft for the so-called “last mile” of grocery delivery in small areas of Denver and Phoenix when a customer requests home delivery.…
June 3, 2016 at 10:22 am
In the age of Amazon.com, and its Prime membership perk of free two-day shipping, three days to five days appears to be stretching into a long wait for consumers. With the online powerhouse recently giving shoppers the ability to join Prime on a monthly basis — making the expense a little more palatable for those…
June 3, 2016 at 10:15 am
Remember eBay? It's no longer just the auction site or a destination for other people's used stuff. It's a commerce destination with more than 100 million users that, according to eBay CEO Devin Wenig, moves $90 billion worth of products per year. It's also not necessarily the Amazon.com competitor people make it out to be. "Used goods…
