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Amazon Plans Big Push to Expand Prime Now Fast Delivery
April 4, 2016 at 9:43 am

Amazon.com plans to broaden the reach of its fast delivery service Prime Now, and is selling major brands promotional deals connected to the expansion, a sign the worldโ€™s largest Internet retailer is satisfied with early results from the nascent offering. The service โ€” now only available through the Prime Now app on smartphones โ€” will beโ€ฆ

Amazon Terminates More Affiliates Over State Tax Law
April 4, 2016 at 9:38 am

Affiliates and online sellers are the losers thanks to Louisiana's attempt to pressure Amazon.com to collect its state sales tax on purchases made by Louisiana residents. Amazon sent a letter to affiliates in the state last month explaining it was ending its advertising relationship with them. Not only will Amazon affiliates in the state lose outโ€ฆ

Glamour, Lane Bryant Making Clothing and Magazines Together
April 1, 2016 at 9:50 am

Call it a sponsored content bonanza. Glamour announced on Wednesday that it's entered into a multipronged partnership with Lane Bryant which will be laser-focused on courting the plus-size market and promoting a message of body positivity. The project includes two special editions of Glamour, one on newsstands now and the second to come in theโ€ฆ

Wal-Mart Fires Back at Costco With New Cash Rewards
April 1, 2016 at 9:39 am

Wal-Mart is rolling out new cash-back rewards for its credit and prepaid cards. The retailer's cards โ€” the Wal-Mart MasterCard, Wal-Mart credit card and prepaid MoneyCards โ€” will now offer 3 percent back on purchases made on Walmart.com, 2 percent back on fuel purchases at Wal-Mart or Murphy USA gas stations, and 1 percent back onโ€ฆ

Pop-Up Stores Thrive in a World of Failing Retailers
April 1, 2016 at 9:34 am

Entrepreneurs like Jane Mosbacher Morris are helping revitalize pop-up stores, a decades-old retail concept. More party than hard sell, this new breed of pop-ups is becoming increasingly innovative and fun โ€” far more than the seasonal pop-ups that once prevailed. And they're also increasingly profitable, experts say, since consumers crave these new experiences. Using pop-ups does, ofโ€ฆ

Macy's Brass Sees Incentive Bonuses Cut
March 31, 2016 at 9:53 am

Macyโ€™s Inc., the largest U.S. department-store company, cut its executivesโ€™ incentive bonuses to zero after missing revenue and expense targets in 2015. The board decided to award no bonuses after falling short of its sales, cash flow and earnings goals, Macyโ€™s said Wednesday in a regulatory filing. Excluding changes in the value of his pension, Chiefโ€ฆ

Sephora Launches Chatbot on Messaging App Kik
March 31, 2016 at 9:45 am

Snapchat users following beauty retailer Sephora may have noticed it pushing its presence on messaging app Kik this week. A series of videos saved to its โ€œStoryโ€ demonstrated exactly what it is you can do on this other platform so heavily favored by U.S. teens. That might sound somewhat counterintuitive, but you can bet doing soโ€ฆ

Neiman Marcus Loses Another Key Executive
March 30, 2016 at 10:46 am

Neiman Marcus Chief Marketing Officer Wanda Gierhart has decided to leave the Dallas-based luxury retailer. She's the third longtime, key executive to leave the company in the last few months. CEO Karen Katz announced Gierhartโ€™s departure in an email to employees Tuesday. Gierhart informed her of plans to โ€œfocus on other interests and pursue different opportunities,โ€โ€ฆ

Delivery Delays Mount at U.S. Postal Service
March 30, 2016 at 10:09 am

The U.S. Postal Service fell short of its performance targets for a host of its mailing and shipping services last year, and on-time delivery percentages in many categories were actually worse than 2014, the agency's regulator has found. The Postal Regulatory Commission this week issued a critical report detailing the shortcomings of a broad array ofโ€ฆ

L.L.Bean Tops Customer Service Rankings
March 29, 2016 at 10:49 am

Itโ€™s an Amazon, Amazon, Amazon, Amazon world, but one retailer continues to top the online giant when it comes to shopper experience. For the second year in a row, outdoor outfitter L.L.Bean tops the list of Prosper Insights & Analyticsโ€™ Customer Service Champions over second place Amazon.com. Customer Service Champions were developed from a write-in voteโ€ฆ