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Men's Wearhouse is taking advantage of the customer information contained in its 15 million-member loyalty database to sharpen targeted offers, encourage additional store visits and increase "share of closet."

AutoZone expects faster customer service and more effective use of store labor hours in 2011 as store associates increase their use of Z Net, an intuitive ordering system that creates a common operating platform for servicing both its DIY and commercial customers.

Mothercare, UK-based retailer for mother and baby products is planning to capture overseas markets for expansion purposes. TAGS: mothercare, mothercare mother and baby products, mothercare expansion plans, mothercare outlets, mothercare shares, mothercare UK

North Andover, Mass.-based Converse Inc. recently announced the opening of its first specialty retail store in Manhattan on Nov. 26., just weeks after the company’s launch of their first-ever specialty retail store in the Newbury Street neighborhood of Boston on Oct. 15. Located at 560 Broadway and Prince streets, the new SoHo Converse store offers one-of-a-kind footwear, a brand new collection of women’s and men’s apparel and accessories, as well as unique product customization capabilities. Additionally, the store features the largest offering of Converse footwear in the world. The SoHo store’s design features speak directly to Converse’s distinct sport

Stockholm-based H&M Hennes & Mauritz AB (H&M) plans to open the largest H&M store in the world on Dec. 11, located on the Las Vegas Strip, according to the LasVegasSun.com. The Swedish clothing retailer will open its doors in the recently closed FAO Schwarz location at the Forum Shops at Caesars. The three-level, 55,000-sq.-ft. store will house women’s, men’s and children’s clothing, as well as shoes and accessories. The FAO Schwarz location closed on Jan. 23 after the store let its lease expire. The Forum Shops feature approximately 160 stores and report hosting 50,000 visitors a day. Currently, H&M

Covert “brings tremendous leadership and background to this important position in our company,’ says COO. The Kroger Co. has named Geoffrey Covert senior vice president of retail operations, effective Jan. 1, 2011. Covert, 59, joined Kroger in 1996. He has served as president of the company's Cincinnati/Dayton Division for the past six years. Previously, he served as senior vice president and president of Kroger Manufacturing. Before joining Kroger, Covert worked for 22 years in a number of management positions at Procter & Gamble. "Geoff brings tremendous leadership and background to this important position in our company," said Rodney McMullen,

For years, we’ve been hearing about the potential for augmented reality (AR), a technology that combines the physical world with virtual overlays.

The top cross-channel business pressure facing retail executives today is the customer's expectation for relevant information regardless of channel.

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While social media has its benefits in delivering one-to-one communication and being of-the-moment, are marketers missing a trick by shifting their focus too far away from email?