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How Moda Operandi is Building the Luxury Department Store of the Future
June 5, 2015 at 2:58 pm

When Deborah Nicodemus took over as CEO of online luxury retailer Moda Operandi, she quickly realized that she would need to rebuild the company’s technology from the ground up. "Our mission is to elevate online shopping so that it’s a luxury experience," she says, "but there were a lot of frailties within the site." Moda’s…

The New Force at Old Navy: 4 Loyalty Lessons From a Retail Revival
June 5, 2015 at 2:47 pm

Like a smattering of rhinestones on a pair of skinny jeans, Old Navy has emerged as the unexpected sparkle in Gap performance these days. And while the low-cost retailer’s turnaround story is rich in messaging about merchandising, it's equally stocked with lessons in loyalty marketing. Sales at Old Navy rose to $1.4 billion in the…

Amazon Launches Free Shipping on Small Items
June 4, 2015 at 3:15 pm

Amazon on Tuesday introduced free shipping for "small and light" products that are under 8 ounces and cost less than $10. The low-cost fulfillment service means no minimum order is required and customers do not need to be enrolled in Amazon Prime to take advantage of it, according to postings on the site's sellers forum.…

Pinterest to Unveil 'Buyable Pins' in Next Few Weeks
June 4, 2015 at 3:11 pm

Users of Pinterest will soon be able to buy items directly through the company's app using a new type of pin. Pinterest and Canadian e-commerce company Shopify said Tuesday that the "buyable pins" will debut in the next few weeks. Pinterest says buyable items will have a blue pin displaying their price. Users will be…

Vera Bradley’s Remarkably Frank Admission: We Don’t Have Enough New Customers
June 4, 2015 at 3:01 pm

Shares of Vera Bradley, a company best known for its quilted-cotton handbags, hit an all-time low Wednesday, and investors can thank Chief Executive Robert Wallstrom’s candor. “We are not attracting enough new customers to the brand,” he said in a news release accompanying the earnings, forgoing the typical corporate-speak that glosses over problems. Wallstrom later…

Wal-Mart Adjusts the Thermostat to Warm Worker Relations
June 4, 2015 at 2:53 pm

When the weather gets sultry here at company headquarters, Wal-Mart workers everywhere brace for an icy blast. Because temperatures at Wal-Mart stores across the United States are controlled remotely by the retailer’s centralized systems here, employees stock shelves and tend to customers under conditions that, by many accounts, tend to be on the chilly side…

Toys"R"Us Names Pizza Executive as New CEO
June 3, 2015 at 2:41 pm

Toys"R"Us has named a former Domino’s Pizza executive with no toy retailing experience to steer the company as it continues to confront tough online competition in a slow-growing business. David Brandon, former CEO and chairman of Domino’s Pizza, will become chairman and CEO on July 1, succeeding Antonio Urcelay, who will retire from the company.…

Study Finds Minority Retail Workers Get Lower Pay
June 3, 2015 at 2:31 pm

African-American and Latino retail industry employees earn lower wages than their white colleagues, according to a new study. The report, released on Tuesday by public policy group Demos and the NAACP, found that retailers pay black and Hispanic full-time salespeople about 75 percent of what they pay white workers in the same positions. Meanwhile, black…

Sears Lawsuit Alleges Store Sales to Benefit CEO
June 3, 2015 at 2:20 pm

A shareholder class-action lawsuit has been filed against Sears Holdings alleging the company's plan to sell its prime real estate holdings to a trust controlled by CEO Eddie Lampert would strip the struggling retailer of one of its last remaining valuable assets, leaving it a debt-laden, money-losing renter in its own stores. The proposed $2.5…

GameStop Beats Out Hot Topic to Acquire ThinkGeek
June 3, 2015 at 2:00 pm

Video game retail giant GameStop has outbid Hot Topic to buy Fairfax-based Geeknet for $140 million. Geeknet, the parent company of pop culture collectibles and gadget maker ThinkGeek, will sell all of its outstanding shares to GameStop for $20 per share, with the total deal including $37 million in cash. Last week it looked like…