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Men's Wearhouse Wants to Suit Up Millennials
June 9, 2015 at 2:45 pm

Men's Wearhouse wants to compete with the likes of Suitsupply, Indochino and J.Crew for the attention of fashion-forward millennials. The company — traditionally seen as somewhere a millennial's parents, or grandparents, might shop — hopes to broaden its appeal with a younger age group by expanding its line of custom clothing this year and by…

Apple Adds Retail Credit, Loyalty Cards; Renames Passbook to Wallet
June 9, 2015 at 2:35 pm

Apple is adding loyalty cards from top retailers to its Apple Pay mobile payments system and has changed the name of Passbook to "Wallet." In addition to linking debit and credit cards to Apple Pay accounts, users can now also include store credit cards from companies like Kohl's, J.C. Penney and BJ's as well as…

Blue Nile Opens First Retail Store
June 9, 2015 at 2:22 pm

Online diamond retailer Blue Nile is putting down some brick-and-mortar roots for the first time by opening a tiny store of its own at a mall outside New York City. The so-called “webroom,” a 325-square-foot space with a half-dozen staffers, grew out of the Seattle retailer’s experiments with temporary counters inside a couple of Nordstrom…

Why Zappos Got it Right About Holacracy
June 8, 2015 at 2:53 pm

In an effort to accelerate Zappos’ move to holacracy, CEO Tony Hsieh sent a lengthy email to employees offering buyouts to those against the switch to the so-called self-management system. Just over 200, or 14 percent of the workforce, took the money. I thought more would leave. Building and innovating a decentralized "self-managing" organization is…

Why Celebrities Like Reese Witherspoon Show Up at Wal-Mart Annual Meetings
June 8, 2015 at 2:42 pm

With its traditional fanfare, Wal-Mart on Friday put singers Mariah Carey, Ricky Martin and Rod Stewart on stage at its annual shareholder meeting. Actress Reese Witherspoon even played host for the proceedings. If this weren’t an annual rite, one could be excused for expressing puzzlement over the forces that bring these big names together with…

Amazon Readies a Bigger Play in Video Game Development
June 8, 2015 at 2:34 pm

Amazon.com is poised to move into video games in a big way. The online retailing giant already makes games playable on your TV through its Fire TV internet set-top box. Now, Amazon Game Studios is hiring a slew of designers for "a new PC game project using the latest technology," said Amazon Senior Designer Kim…

Ex-Workers Accuse CVS of Racial Discrimination Against Shoppers
June 8, 2015 at 2:17 pm

Four former store detectives employed by CVS in New York filed a class-action lawsuit against the drugstore chain last week, accusing their bosses of ordering them to target black and Hispanic shoppers. The lawsuit, filed in Federal District Court in Manhattan, also alleged that the detectives were fired after they complained about racial discrimination, against…

Wal-Mart Names New Board Chairman, Keeps Job in Family
June 5, 2015 at 3:36 pm

Wal-Mart is keeping it in the family. Greg Penner, vice chairman of Wal-Mart Stores Inc.’s board of directors, has been elected board chairman, the company said Friday. Penner succeeds Rob Walton, who served as chairman of the board since 1992 and will stay on as director. Walton, 70, is also Penner’s father-in-law and son of…

Williams-Sonoma Rolls Out Video Checkout
June 5, 2015 at 3:14 pm

Williams-Sonoma is rolling out a fast, easy and secure way to pay online that brings a whole new meaning to instant gratification. The retailer is teaming up with Visa to launch a marketing campaign and four-part video series called “Time to Savor Summer.” The video series, launched in support of the availability of Visa Checkout…

Retailers Reluctant Regarding Apple Pay, Survey Finds
June 5, 2015 at 3:04 pm

In a January earnings call with investors, Apple CEO Tim Cook made a confident prediction: "2015 will be the year of Apple Pay," he said. Since then, the company has aggressively courted retailers — and claimed significant success. "We've spoken to all of the top 100 merchants in the U.S., and about half will accept…