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Best Buy Still Facing Customer Service Problems After Holiday Cancellations
January 16, 2012

Best Buy's failure to fulfill many online orders in time for Christmas exposed ongoing problems that haven't been resolved. Best Buy is often a target of complaints about late and unfulfilled orders and is "the only major store who routinely has these kinds of issues," says Brad Wilson, founder of BradsDeals.com.


Report: 24 million customer accounts hacked at Zappos
January 16, 2012

Henderson, Nev. -- A Monday report by Reuters said that online shoe retailer Zappos was hacked over the weekend, affecting 24 million customers in its database. The retailer, which is owned by Amazon.com, said that customers' names, email addresses,...

Apple store in China is egged
January 14, 2012

BEIJING -- The introduction of the Apple iPhone 4S in Beijing turned ugly Friday morning when Apple failed to open its flagship store and a frustrated crowd responded by pelting the store's gleaming glass walls with eggs.Apple said it temporarily...

Average retail pay of $24,200 lags well behind other sectors
January 13, 2012

The retail sector is one of the largest components of the U.S. economy, yet it's also one of the tightest with a buck. More than 14 million residents of the nation's metropolitan and micropolitan areas are employed by 997,000 stores and mail-order companies. Fifty-two of these metros contain more than 50,000 retail jobs. The two leaders, New York and Los Angeles, have more than half a million each. Their respective totals: 819,400 retail jobs in the New York area, 533,400 in the Los Angeles region...

Target OKs $5 billion share repurchase authorization
January 13, 2012

MINNEAPOLIS โ€” Target's board of directors has approved a new $5 billion share repurchase program, which will be implemented upon the completion of the company's current $10 billion program. Target said while it expects to complete its current program early this year, it expects to complete the new $5 billion authorization in the next two to three years, saying the program "represents an opportunity to apply excess cash flow to what [the company believes] will be an attractive long-term investment." โ€œOur plans envision continued generation of much more cash than we believe is appropriate to invest in our core

Weak December Retail Sales Push 2011 to a Record Gain
January 13, 2012

Retail sales barely rose in December, but the gain was enough to push sales to a record for 2011. It was the largest annual increase in more than a decade. Sales inched up 0.1 percent in December to a seasonally adjusted $400.6 billion.

Zumbox and Catalog Choice Partner to Digitize Consumer Postal Mailboxes
January 13, 2012

Zumbox, a digital postal mail service, announced an agreement with Catalog Choice, a mail preference service. In the first quarter of 2012, Zumbox digital mail users will be able to opt out of catalogs, donation requests, circulars and other printed brochures through their Zumbox account. As a result of the partnership, which is the first of its kind in the industry, Catalog Choice members will be able to claim their Zumbox, a digital postal mailbox tied to an individual's verified street address, from within their Catalog Choice account.

CVS Caremark Corporation Settles U.S. Investigation, To Pay $5 Million-Reuters
January 13, 2012

Reuters reported that CVS Caremark Corporation agreed to pay $5 million to settle charges of inaccurate pricing of some drugs for the elderly and the disabled, ending a wide ranging, multi year probe into its business practices. The Federal Trade Commission said RxAmerica, which CVS bought in 2008, had posted incorrect prices online for some Medicare Part D prescription drugs sold at CVS and Walgreen Co stores. In some cases, the real prices were 10 times higher than those posted, the FTC said. The $5 million will be used to reimburse seniors who overpaid, the FTC said in a