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Study: Online retailers aren't ready for tablets
February 17, 2012

Tags: In-Store Media, Merchandising, Mobile Retail, Multichannel Retailing Fewer than one-third of retailers have optimized sites for tablet commerce, according to a report, "Mobile & Tablet e-Commerce: Is anyone really ready?" by Zmags, a provider of rich media mobile and social merchandising. Zmags commissioned HawkPartners, a marketing consulting and research firm, to assess the mobile and tablet offerings of the Top 100 Internet retailers, who were evaluated on the shopping and purchasing experiences they provided across tablets (iPad), smartphones (iPhone and Android) and Facebook, according to a company press release. The study found that most are relying on their

Nordstrom Sees Sales Up, to Open New Stores
February 17, 2012

Nordstrom gave a profit forecast that missed Wall Street's expectations and said its gross profit margin would dip this year as it invests in beefing up its growing online business. Nordstrom, which now operates 117 department stores and 104 Rack outlets, plans to open another department store next month and a total of 15 new Racks this fiscal year, including 12 locations that it's identified.

Peeps & Co. opens third store
February 17, 2012

Bethlehem, Pa. -- Peeps & Co. has opened its third store, in The Shoppes at Sands, next to the Sands Casino Resort Bethlehem, Bethlehem, Pa. The store offers an energy-filled environment immersing visitors in sight, sound and taste. Peeps is the retail arm of candy-maker Just Born, whose brands include Peeps and Mike and Ike.

Abercrombie & Fitch Closing 180 More Stores by 2015
February 17, 2012

During the past two years, Abercrombie & Fitch has shuttered 135 underperforming U.S. stores โ€” 68 alone in the fourth quarter of 2011 โ€” and the closings will continue for at least three more years. The teen apparel retailer announced that it will shutter an additional 180 domestic stores by 2015.

Hardcore Choppers Launches New Custom Apparel Store, Offers a...
February 17, 2012

After the successful launch of a new website early last year, Hardcore Choppers has continued to expand the site's functionality. The new site now features a store section, where fans will be able to purchase high-quality screen print and embroidered clothing items. Hardcore Choppers Hardware The expansion of Hardcore Choppers over the past 16 years has been focused around bringing customers the best products in the industry, while maintaining a price point that can't be beat. After enjoying continued success over the years, the company has firmly established itself as a brand name within the market โ€“ a fact

Sears Tops Customer Experience Index
February 17, 2012

In conjunction with its 14th annual Mystery Shopping Study conducted in the fourth quarter of 2011, the e-tailing group has released its Customer Experience Index results. These accomplishments are substantiated by an average index score of 71.30 in 2011 vs. 68.71 percent in 2010. As the good get better and pull away from the pack, 11 merchants scored 80 or higher in this fifth year of indexing, a feat accomplished by just three in the last round.

2012 All About Customer Interaction and Experience for Retailers
February 17, 2012

In an effort to build customer engagement, capture wallet share and accelerate sales growth, retailers in 2012 will focus on a number of customer-centric functions, including IT and e-commerce investments, enhancing customer service initiatives, and building on their mobile platforms.

FAO Schwarz Celebrates 150 Years
February 17, 2012

FAO Schwarz kicked off a year-long celebration this week for its 150th anniversary, unveiling new in-store features, commemorative products and a special 150th anniversary logo. 

Sears Canada to Lower Prices on Thousands of Products
February 17, 2012

Sears Canada announced a revamped pricing strategy, lowering day-to-day prices by an average of up to 30 percent on a wide range of popular items, taking a page from rival Wal-Mart Canada's book. The move comes as Sears Canada faces increasing pressure to boost years of sales declines, part of a strategy from new chief executive Calvin McDonald to compete in a fierce retail market that is girding for the arrival of mass merchant Target next year.