In the past, a reliable supplier delivered a quality product, at a good price, and on time. Today, these are just the basics. With competition for consumer attention more intense than ever, simply having products on the shelf isn’t enough. Shoppers now expect exclusive offers, innovative formats, and better ways to save. Retailers gain a…

In the race to improve margins and elevate the customer experience, retailers are optimizing every corner of their operations. However, there’s one often-overlooked area that could be quietly draining revenue and driving away loyal shoppers — failed payments. A solution gaining ground among leading retailers is network tokenization. This is a technology that not only…

Overstock costs retailers a staggering $562 billion every year, according to IHL Group. But in the world of tech retail, those shelves of unsold devices represent more than just wasted space; they’re a real opportunity to boost revenue and reduce e-waste. The need to keep electronics out of landfills is growing urgent. E-waste has surged…

The retail industry has handed every brand team a masterclass in transformation. From Support Function to Strategic Powerhouse Remember when brand teams were the “logo police” — i.e., the folks who made sure the company colors didn’t get butchered in the latest sales deck? Those days are gone. What started as cost-cutting conversations has evolved…

Remember when “let me check in the back” was the best shot at finding what you came for? That version of retail, where stores were showrooms and the backroom was just overflow, doesn’t cut it anymore. Today, every store is being asked to do more: fulfill online orders, manage tight delivery windows, and create a…