In this bonus episode of Total Retail Talks, Digital Content Director Kristina Stidham interviews Editor-in-Chief Joe Keenan about Total Retail's recently published report, How-To Guide for Doing BOPIS and Curbside Pickup Right. Listen in as Keenan shares a few key highlights from the report, why consumer adoption of omnichannel fulfillment programs figures to continue post-pandemic, and what retailers can do to improve existing BOPIS and curbside programs. He discusses the areas that retailers should be looking at when evaluating the current performance of their BOPIS and curbside pickup programs, as well as some best practices that retailers can implement to improve future performance.

To learn more about how your company can improve its BOPIS and curbside pickup programs, download your copy of How-To Guide for Doing BOPIS and Curbside Pickup Right. This report is sponsored by Radial, the leader in omnichannel commerce technology and operations.