My Twinn - The Web-Telemarketing Connection (844 words)

My Twinn sells dolls that are handcrafted to closely resemble the children or grandchildren of its customers. It offers doll clothing and accessories, child and adult versions of doll outfits as well as other doll lines.

To create a close match between child and doll, customers are required to fill out a detailed profile form for each order that describes hair color, style and texture; skin color; eye color and special markings like freckles and moles. Because photos and hair samples are required, customers must mail the profile form to My Twinn's Colorado facilities regardless of whether they are placing their order via e-mail, phone or online.