Cover Story: 50 Best Tips of 2009
Our annual compilation of the years most useful ideas
44. Let CSRs see inventory status in retail stores.
Integrate the inventory in your stores with catalog systems. “CSRs can see on the phone if there’s a SKU that matches in the store. Daily, we ship products that don’t show up in our warehouse inventory but are in our stores.”
Chris Bradley, Cuddledown of Maine
“10 Survival Tips From NEMOA,” Sept. 29, The ROI Report
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