Chinese Laundry's Plan for Growing E-Commerce

Total Retail Talks

Total Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders.

In episode 74 of Total Retail Talks, recorded at last week's National Retail Federation (NRF) Big Show in New York City, Scott Cohn, vice president of e-commerce at Chinese Laundry, discusses how the women's footwear brand is making the online shopping experience easier for customers, and in the process driving more sales.